COAT 943 VON

We hope that every FIVE piece will bring you complete satisfaction.
If your order does not meet your expectations, you can return or exchange it in just a few clicks.

MAKE A RETURN OR AN EXCHANGE

Click here to access our returns platform.
Have your order number ( starting with #) and the ' email address used during the ' purchase.

You have You have 15 days from the date of receipt of your order to return the items in question. After this period, the return platform will no longer be accessible.

RETURN CONDITIONS

Items must be returned in perfect condition , in their original packaging ' origin , with their labels attached , and n ' have been neither worn nor washed .
Please note that return shipping costs are your responsibility , except in the case of an exchange.

EXCHANGES AND REFUNDS

You can exchange your item for a different size , color , or model .
In case of a price difference, the amount will be adjusted when your request is finalized.

Refunds are issued to the original payment method .
Return fees will only apply within the framework of ' a refund (excluding exchanges).

You can also choose a credit note instead of ' a refund: this will have a value greater than the initial amount.

Items from the Archives are non-refundable; they are exchanged in the form of vouchers. ' purchase .

NEED FOR ' HELP ?

Our customer service team remains at your disposal for any questions:
📧 eshop@five-jeans.com

Dry cleaning
Bleach prohibited
Iron inside out at low temperature
Do not tumble dry